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Evolving your customer experience through technology We help retail organisations create immersive experiences through technology. Whether you are looking for a better commerce platform, to automate your business processes, develop an app or use Augmented Reality to bring your products to life we will help you Speak to us

Using technology to create an engaging experience for the consumer

Whether technology is used to make stores more attractive to people to want to spend their time, to improve the online experience or to provide a blended experience, retailers are looking at immersive, intelligent, and social media technologies to engage with their consumers. The potential of mobile devices is huge: more and more consumers are using smartphones, tablets and other mobile devices to make purchases, find coupons, learn where they can get the best deals and share experiences. Stores are also using tablets as their point of sale. The use of these devices in any purchase process is now commonplace. Within retail organisations, advanced technologies are being applied for effective data mining, profiling of consumers and supply logistics. Plus, VR and AR is being used to enhance the customers experience of products and services.

We know your sector

The Retail Sector is facing many challenges associated with changes in consumer lifestyle and a customers ability to review potential purchase decisions, immerse themselves in online sites and share post purchase feedback through social media channels. Analysing data: retailers have never had more information about their customers, but our experience is that many are struggling to figure out what it all means and how to apply this information to benefit the business. Relating to the supply chain and distribution: the need to create a ‘flow chain’ and use resources efficiently is an area of innovative technology that we engage in.

 

 

 

 

Wherever you are on your technology journey, we would love to help you take the next steps. So drop us a line and see how we can help you.

Making the right choice

You may already be using technology to enhance the consumer experience and make your organisation more efficient, but perhaps you would like some guidance on your next steps. We will help you understand the possibilities. Most importantly, we will help you make the right choices, then deliver and support your solutions. We can:


Facilitate workshops and analyse/audit your organisations use of technology to seek out needs and identify opportunities to exploit emerging retail technology

Develop technology strategies and translate them into realistic and achievable roadmaps

Manage your transformation programmes and projects into your retail organisation and target customers

Understand your data and translate it into useful intelligence, develop dashboards and electronic reporting capabilities

Integrate your systems and automate your organisation

Develop bespoke mobile, tablet, wearable apps and websites that help consumers engage with you or make your employees more productive

Manage and enhance your technology throughout its lifetime, so you and your customers get the greatest possible experience from it

Help you to understand the benefits of cutting-edge technology and incubate new ideas around social, collaborative, IoT, augmented and immersive technologies in our Innovation Lab

your store

Allmanhall needed a seamless automated process for customers to access their purchasing portal, without any direct involvement from Allmanhall staff. A fully automated engagement, purchase and delivery solution.
Call us to discuss

Meet the Executive Team

ojo solutions is a fast paced, dynamic, technology agency, based just outside Bath and led by people who love and know tech and how to make change happen.

Nathan Baranowski
Nathan Baranowski
Director Nathan is a company director and the head of the technology change practice. A strong strategic leader with over 15 years' experience in business improvement and delivering complex transformational change and pioneering in driving technology adoption in the health arena. Nathan has worked for a number organisations across the public and private sector.LinkedIn
Tom Passmore
Tom Passmore
Director Tom is a company director and heads up the development team. Proficient in agile development techniques, Tom has the ability to make the impossible possible. With over 14 years as a software development lead, working across the public and private sector on everything from payment gateways and data migrations to cutting edge education apps and augmented reality.LinkedIn
Kevin Triggle
Kevin Triggle
Director Kevin is a company director and heads up our front-end development and creative team and is the principal creative and user experience expert. Kevin's team can quickly translate business ideas into beautiful solutions. Kevin has over 10 years' experience in business process, website and application design and has a strong background of creating visually impacting solutions.LinkedIn
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VAT No. 130071275 | Company No. 6671481
01225 220 155
Studio 24, Glove Factory Studios Holt BA14 6RL