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Technology for leisure and travel Digitally active users expect a seamless digital experience SPEAK TO US

Using technology to enhance and augment leisure activities

Increasingly, technology permeates through every aspect of the guest experience – from research and booking, through to the actual visit and then post visit. Mobile devices and wearable technologies are becoming embedded into all aspects of leisure. Then we have augmented and virtual reality to enhance an experience at a venue or to explore a location before deciding to visit. Plus, we are seeing the use of Artificial Intelligence, chat bots and robots as knowledge guides, able to learn and respond at a level appropriate to the visitor.

We know your sector

The travel and leisure sector is dependent on consumer confidence and business sentiment and is facing increasing pressure to deliver innovation, quality and value. The industry is engaging with digitally active consumers who expect to be able to interact with brands on a personalised, multichannel basis, who are harnessing social media and mobile technology at an ever-faster rate. Reinvestment is key to the industry: getting those repeat visits through innovative loyalty schemes, often using apps as a means of engaging with customers. Brand partnerships are more prevalent. To improve overall experience and draw customers to a venue for purposes other than the prime offer of the leisure company: using technology to link multiple brands and components of an overall offer to fulfil a customer’s requirement.

 

 

 

 

Wherever you are on your technology journey, we would love to help you take the next steps. So drop us a line and see how we can help you.

Making the right choice

You may already be using technology to engage with your customers, but perhaps you would like some guidance on your next technology steps. We will help you understand the possibilities of technology within the travel and leisure sector. Most importantly, we will help you make the right choices, then deliver and support your solutions. We can:


Facilitate workshops and analyse/audit your organisations use of technology to seek out needs and identify opportunities to exploit technology for a better experience

Develop technology strategies and translate them into realistic and achievable roadmaps

Manage your transformation programmes and projects and help staff and clients adopt new innovative experiences

Understand your data and translate it into useful intelligence and develop dashboards and electronic reporting capabilities

Integrate your systems and automate your organisation

Develop bespoke mobile, tablet, wearable apps and websites that help customers engage with you or make your employees more productive

Manage and enhance your technology throughout its lifetime, so you get the greatest possible experience from it

Help you to understand the benefits of cutting-edge technology and incubate new ideas for travel and leisure utilising social, augmented, mobile and AI technologies in our Innovation Lab

Holistic travel experience

Blue o two needed to build the foundations for an immersive experience for engaging with their customers. Taking those customers on a journey to bring them closer to their holiday. From their initial investigative research, through the booking process, to arriving at their destination, engaging during their holiday and on their return. 
Call us to discuss

Meet the Executive Team

ojo solutions is a fast paced, dynamic, technology agency, based just outside Bath and led by people who love and know tech and how to make change happen.

Nathan Baranowski
Nathan Baranowski
Director Nathan is a company director and the head of the technology change practice. A strong strategic leader with over 15 years' experience in business improvement and delivering complex transformational change and pioneering in driving technology adoption in the health arena. Nathan has worked for a number organisations across the public and private sector.LinkedIn
Tom Passmore
Tom Passmore
Director Tom is a company director and heads up the development team. Proficient in agile development techniques, Tom has the ability to make the impossible possible. With over 14 years as a software development lead, working across the public and private sector on everything from payment gateways and data migrations to cutting edge education apps and augmented reality.LinkedIn
Kevin Triggle
Kevin Triggle
Director Kevin is a company director and heads up our front-end development and creative team and is the principal creative and user experience expert. Kevin's team can quickly translate business ideas into beautiful solutions. Kevin has over 10 years' experience in business process, website and application design and has a strong background of creating visually impacting solutions.LinkedIn
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VAT No. 130071275 | Company No. 6671481
01225 220 155
Studio 24, Glove Factory Studios Holt BA14 6RL